LinkIQ / LinkIQ Duo Version 2.2 Firmware Enhances Security and Wi-Fi Operation

A new version of LinkIQ™ firmware — 2.2 has been released and will be included on all LinkIQ and LinkIQ Duo units shipping from the factory and is also available for download and upgrade using LinkWare PC. This version offers some significant changes — including enhanced security features that require the use of a Personal Identification Number (PIN). Here’s what you need to know.  

What are the new features in Version 2.2?  

Version 2.2 improves the Wi-Fi testing abilities, with a variety of enhancements that make connections more stable and improve the way information is displayed.  The most noticeable change is the faster refresh rate on the radio signal strength display that makes it easier to locate an AP.  We have also added enhanced security features to the LinkIQ platform to protect test results and other data in the tester; these protections are similar to what you would find in smartphones.    

What are the new security features?  

There are multiple features designed to protect the security of data stored in the testers: results, settings, Wi-Fi passwords and user information. They also make it harder for a hacker to use the LinkIQ to gain access to a network.  These features prevent access to information by requiring the user to enter a Personal Identification Number (PIN) when accessing the tester either through the front panel or over a network connection.  

Which models have the new security features?  

Any LinkIQ or LinkIQ Duo model worldwide with version 2.2 or higher installed will include these security features. 

Can I downgrade my LinkIQ unit later if I update to 2.2?  

It is not possible to downgrade a LinkIQ tester. 

How do these security features work?  

You will need to set up a PIN number in the tester and then enter it every time the tester is powered on — much like your smartphone. There are other changes in how data are transferred to or from the tester to LinkWare PC and the management of network connections.  

How do I use a PIN?  

The first time you turn on a LinkIQ tester with version 2.2 or higher, you’ll be prompted to enter a four- to six-digit PIN. Each subsequent power-on will require the user to enter that same PIN or to reset to factory defaults (thus clearing any user-generated information in the tester). Customers with multiple users should implement a process for communicating and managing PIN codes. See screens below. 

Can I change the PIN?  

Yes, it can be changed in the Tools menu.   

Do I need a PIN to use LinkWare?  

A PIN is not required to access the tester using LinkWare PC and a USB cable.  

How many chances do I get to enter a PIN at startup?  

As many as you need. But after the first three incorrect attempts, the tester will wait for one minute before allowing the fourth and each subsequent attempt.  

Can the PIN feature be deactivated?  

No.  

Can a missing PIN be recovered?  

There’s no way to recover a missing PIN. You’ll have to choose FACTORY RESET and set a new PIN to use the tester.  

What if I inadvertently touch FACTORY RESET?  

You’ll be given the chance to confirm that choice or be returned to the PIN entry screen.  

Can test results be recovered if I forget my PIN?  

Yes. You can download results via USB cable to LinkWare PC.  

Where can I get more information?  

Contact our Sales Support Team.