OneTouch AT
 

OneTouch™ AT Network Assistant

An automated all-in-one tester for understanding end-user network performance on-site in real-time and through the cloud over time
  • All-in-one: combined copper, fiber and Wi-Fi troubleshooting resolves a broad range of problems with one tool
  • Fast: one-button automated testing with pass/fail analysis speeds identification of the most common problems in about a minute
  • Easy: standardized network troubleshooting and performance validation empowers technicians of various skill levels to solve more problems with confidence
  • Complete: a comprehensive client view of performance isolates the problem root cause starting from the physical layer, through the network and to server-hosted applications
  • Cloud: automated, cloud-based results trending and performance analytics to troubleshoot intermittent client problems from anywhere using a web-connected device with a browser
  • Discover: automated wired and Wi-Fi discovery and analysis provides visibility into connected devices, key device properties, device interconnections and problems
  • Performance: end-to-end L2/L3 wired and Wi-Fi path performance measurement to a peer or a reflector to validate and document link readiness and SLA compliance
  • VoIP: inline VoIP call monitoring and comprehensive logging simplifies troubleshooting of desktop VoIP problems in real-time without taps or switch mirror ports
  • Capture: wired, Wi-Fi, VoIP and AutoTest packet capture streamlines collaboration and escalation of the most complex issues
  • Versiv™ test platform: expand capabilities by adding new modules as testing needs evolve
 
 
 
 
 
 
 
6397 people recommend this product
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Troubleshoot copper, fiber optic and Wi-Fi network problems from a client device to cloud-hosted applications and everything in between - even when you are not there. Troubleshoot persistent problems and validate network performance on-site in real-time. Troubleshoot intermittent problems and identify vulnerabilities by automatically uploading results to the cloud for web-based performance trending and root cause analysis.

Network technicians spend 25 percent of their time troubleshooting—taking time away from critical tasks such as deploying new technologies, and optimizing network performance. With most problems requiring an hour or more to solve and 40% requiring escalation, end-user productivity also suffers. Based on a recent Fluke Networks’ study, 72% of IT organizations operate without a standardized troubleshooting process. Making the situation worse is the fact that intermittent problems take more than twice as long to solve, and that staff spends on average five hours a week traveling to and from problem sites. (Read Whitepaper)

When IT organizations standardize the troubleshooting process, technicians of various skill levels can solve more problems and be confident in the resolution.

The OneTouch™ AT Network Assistant

Reduces troubleshooting time by standardizing network troubleshooting:

  1. An All-in-one device for wired and Wi-Fi network analysis and discovery
  2. Unique AutoTest profiles that provide “best practice” troubleshooting methods for novice and expert technicians and identify the most common end user issues in about a minute
  3. Automated test trending and a cloud-based service that deliver long term results analytics and charting for faster identification of intermittent issues – even when technician is away
  4. Enhanced team collaboration through a simple web-remote interface and easy-to-use inline packet capture capability

By improving each step of the process, the OneTouch AT helps novice and expert network technicians solve more problems faster, escalate issues more efficiently and validate performance easily - saving up to a week of time each month.

“As a small team that’s always on the go, we can’t possibly have everything always at hand for network troubleshooting. At least, that’s what I thought until I tried the OneTouch AT. All I can say is ‘wow’ – it really covers everything from basic cable testing to overall network performance on wired, wireless and fiber. So no matter what we face we’re ready.” – Tony Peffley, system/network administrator, Elkhart County

"Black Belt Wireless provides wired and wireless networking support services to a wide variety of clients. The first step in helping to diagnose and solve issues is to use the Fluke Networks One Touch to map and identify problems in the network. This tool is great and takes the place of several tools that would be used to test wire, fiber, wireless and such. Great Job Fluke Networks!"
Douglas R.
Black Belt Wireless
Mason, MI US

Troubleshoot copper, fiber optic and Wi-Fi network problems from a client device to cloud-hosted applications and everything in between - even when you are not there. Troubleshoot persistent problems and validate network performance on-site in real-time. Troubleshoot intermittent problems and identify vulnerabilities by automatically uploading results to the cloud for web-based performance trending and root cause analysis.

Network technicians spend 25 percent of their time troubleshooting—taking time away from critical tasks such as deploying new technologies, and optimizing network performance. With most problems requiring an hour or more to solve and 40% requiring escalation, end-user productivity also suffers. Based on a recent Fluke Networks’ study, 72% of IT organizations operate without a standardized troubleshooting process. Making the situation worse is the fact that intermittent problems take more than twice as long to solve, and that staff spends on average five hours a week traveling to and from problem sites. (Read Whitepaper)

When IT organizations standardize the troubleshooting process, technicians of various skill levels can solve more problems and be confident in the resolution.

The OneTouch™ AT Network Assistant

Reduces troubleshooting time by standardizing network troubleshooting:

  1. An All-in-one device for wired and Wi-Fi network analysis and discovery.
  2. Unique AutoTest profiles that provide “best practice” troubleshooting methods for novice and expert technicians and identify the most common end user issues in about a minute
  3. Automated test trending and a cloud-based service that deliver long term results analytics and charting for faster identification of intermittent issues – even when technician is away

Enhanced team collaboration through a simple web-remote interface and easy-to-use inline packet capture capability

By improving each step of the process, the OneTouch AT helps novice and expert network technicians solve more problems faster, escalate issues more efficiently and validate performance easily - saving up to a week of time each month.

“As a small team that’s always on the go, we can’t possibly have everything always at hand for network troubleshooting. At least, that’s what I thought until I tried the OneTouch AT. All I can say is ‘wow’ – it really covers everything from basic cable testing to overall network performance on wired, wireless and fiber. So no matter what we face we’re ready.” – Tony Peffley, system/network administrator, Elkhart County