FLUKE NETWORKS’ PRIVACY POLICY

Last Updated: March 10, 2014

This Privacy Policy explains how information about you is collected, used and disclosed by Fluke Corporation and certain subsidiaries and affiliates, including, without limitation, Fluke Networks (collectively, "we" or "us"). This Privacy Policy applies to information we collect when you use our websites, mobile applications and other online products and services (collectively, the "Services"), or when you otherwise interact with us.

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the "Last Updated" date at the top of this Privacy Policy and, in some cases, we may provide you with additional notice (such as by adding a statement to our homepage or by sending you a notification). We encourage you to review the Privacy Policy whenever you access the Services to stay informed about our information practices and the ways you can help protect your privacy.

Collection of Information

Information You Provide to Us

We collect information you provide directly to us. For example, we collect information when you create an online account and/or profile, participate in the interactive areas of our Services, fill out a form, provide us with your business card or other contact information, participate in a contest or promotion, complete a survey, sign up to receive one of our newsletters, make a purchase, communicate with us via third party social media sites, request customer support or otherwise communicate with us. The types of information we may collect include your name, email address, postal address, phone number, company name and contact details, job title, industry sector, photographs, videos and any other information you choose to provide.

Information We Collect Automatically When You Use the Services

When you access or use our Services, we automatically collect information about you, including:

  • Log Information: We log information about your use of the Services, including your Internet Protocol ("IP") address, the type of browser you use, access times, pages viewed, number of clicks, and the page you visited before navigating to our Services.
  • Device Information: We collect information about the computer or mobile device you use to access our Services, including the hardware model, MAC address, operating system and version, unique device identifiers and mobile network information.
  • Network Information: We may collect information about your network, such as information about devices, nodes, configurations, connection speeds and network and application performance.
  • Location Information: We may collect information about the location of your mobile device each time you access or use one of our mobile applications. For more details, please see "Your Choices" below.
  • Usage Information: We may collect information about the use of our Services and certain tools, such as how often the tools are used, the duration and quality of use, calibration data, project configuration data and operator data.
  • Information Collected by Cookies and Other Tracking Technologies: Cookies and other tracking technologies (such as web beacons) are used to enhance your experience by allowing us to tailor our content based on your interests and distinguish you from other users of our Services. A cookie is a small file of letters and numbers that does not contain any personal data, and that we store on your browser or the hard drive of your device. A cookie can contain information, such as a user ID or preferences, which the Services use to personalize content, track the pages you've visited or to save your password so you do not have to re-enter it each time you visit our Services. We do not track your personal data through cookies, unless you choose to provide this information to us by, for example, registering or logging on to our Services. We use the following types of cookies:
    • Strictly necessary cookies. These are cookies or other tracking mechanisms necessary to make our Services function as intended. They include, for example, cookies that enable you to use a shopping cart.
    • Analytical/performance cookies. They allow us to recognize and count the number of visitors and to see how visitors move around our Services. This helps us to improve the way our Services work, for example, by ensuring that users are finding what they are looking for easily.
    • Functionality cookies. These cookies enable us to personalize our content for you, greet you by name and remember your preferences (for example, your choice of language or region). They may also be used to recognize you when you return to our Services.
    • Third-party cookies. We may allow third parties to place cookies on your device for advertising and analytics purposes. For more information about these cookies, please see “Advertising and Analytics Services Provided by Others” below.

If required by law, we will ask you for your consent to our use of cookies when you first visit our Services. We may assume that you consented from ticking a box and clicking on an “I agree” (or similar button) or by continuing to navigate on our Services despite a clear and visible notice on our Services that we use cookies. If you agree, we will place an opt-in cookie on your device. If you disagree, we will place an opt-out cookie. These will help us remember your choice and avoid asking you in the future. If you change your mind, simply delete the cookies on your device (please refer to the software provider’s documentation) and you will be asked again if you agree or disagree with our use of cookies when you visit our Services next. You can also adjust your browser settings to receive a message every time a cookie is installed on your computer or to prevent their installation altogether. Although rejection of cookies will not interfere with your ability to interact with most of our Services, you will need to accept cookies if you choose to enter areas of our Services that require registration or login. Certain other functions and/or services might be unavailable to you if you reject cookies altogether (such as remembering your choice of language).

Information We Collect From Other Sources

We may also obtain information from other sources and combine that with information we collect about you.

Use of Information

We may use information about you for various purposes, including to:

  • Provide, maintain and improve our Services;
  • Provide and deliver the products and services you request, process transactions and send you related information, including confirmations and invoices;
  • Resolve technical issues related to the Services, and send you technical notices, updates, security alerts and support and administrative messages;
  • Respond to your comments, questions and requests, and provide customer service;
  • Communicate with you about products, services, offers, surveys, contests, promotions, rewards and events offered by us and others, and provide news and information we think will be of interest to you;
  • Monitor and analyze trends, usage and activities in connection with our Services and tools and those of third parties;
  • Personalize and improve the Services, and provide advertisements, content or features that match user profiles or interests;
  • Process and deliver contest entries and rewards;
  • Link or combine with information we get from others to help understand your needs and provide you with better service; and
  • Carry out any other purpose for which the information was collected.

By accessing or using the Services or otherwise providing information to us, you consent to the processing and transfer of information in and to the U.S. and other countries.

Sharing of Information

We may share information about you as follows or as otherwise described in this Privacy Policy:

  • With our parent company, Danaher Corporation, and other entities in our corporate family;
  • With distributors, resellers, channel partners and others in connection with the sale of our products and for their own marketing purposes (please see “Your Privacy Rights” below for more information about your choices with respect to this type of sharing);
  • With other users if you choose to participate in the interactive areas of our Services, such as community forums;
  • With vendors, consultants and other service providers who need access to such information to carry out work on our behalf;
  • In response to a request for information if we believe disclosure is in accordance with any applicable law, regulation or legal process, or as otherwise required by any applicable law, rule or regulation;
  • If we believe your actions are inconsistent with the spirit or language of our user agreements or policies, or to protect our rights, property and safety and those of others;
  • In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business to another company; and
  • With your consent or at your direction.

We may also share aggregated or de-identified information, which cannot reasonably be used to identify you.

Social Sharing Features

The Services may offer social sharing features and other integrated tools (such as the Facebook "Like" button), which let you share actions you take on our Services with other media, and vice versa. The use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the entity that provides the social sharing feature. For more information about the purpose and scope of data collection and processing in connection with social sharing features, please visit the privacy policies of the entities that provide these features.

Advertising and Analytics Services Provided by Others

We may allow others to serve advertisements on our behalf across the Internet and to provide analytics services. These entities may use cookies, web beacons and other technologies to collect information about your use of the Services and other websites, including your IP address, web browser, pages viewed, time spent on pages, links clicked and conversion information. This information may be used by us and others to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on our Services and other websites and better understand your online activity. For more information about Internet-based ads, or to opt out of having your web browsing information used for behavioral advertising purposes, please visit Google's Ads Settings and the Digital Advertising Alliance’s opt-out mechanism.

Security

We take reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction.

Your Choices

Your Privacy Rights

As described above, we may share information about you with third parties for their own marketing purposes. To opt out of having your information shared in this way, please contact us at info@flukenetworks.com.

Account Information

You may update, correct or delete information about you at any time by logging into your online account or emailing us at info@flukenetworks.com. If you wish to deactivate or delete your account, please email us at info@flukenetworks.com, but note that we may retain certain information as required by law or for legitimate business purposes. We may also retain cached or archived copies of information about you for a certain period of time.

Location Information

When you first launch any of our mobile applications that collect location information, you will be asked to consent to the application's collection of this information. If you initially consent to our collection of location information, you can subsequently stop the collection of this information at any time by changing the preferences on your mobile device. If you do so, our mobile applications, or certain features thereof, will no longer function. You may also stop our collection of location information by following the standard uninstall process to remove all of our mobile applications from your device.

Promotional Communications

You may opt out of receiving promotional emails from us by following the instructions in those emails or by visiting our subscription center and indicate your communication preference. If you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.

Push Notifications/Alerts

With your consent, we may send push notifications or alerts to your mobile device. You can deactivate these messages at any time by changing the notification settings on your mobile device.

Contact Us

If you have any questions about this Privacy Policy, please contact us at info@flukenetworks.com.