Case Studies

Eastside Catholic School
AirCheck reduces Wi-Fi troubleshooting incidents from hours to minutes at Eastside Catholic School.
EtherScope Customer Testimonials
The EtherScope helps eliminate down time when new servers are brought into production. Prior to connecting any new servers to the network we can verify the correct port speed, correct VLAN and IP address.
Fairview Medical
Leading health care provider deploys new cable technology and proves performance for ensuring enhanced patient care.
Fred Hutchinson Cancer Research Center
While Center IT does not spend a lot of time on wireless issues, it does field user complaints, handle configurations for new users and guests, and as the organization grows, addresses infrastructure issues.
HSBC/Terrance Electric
Largest Cat 6A installation in Midwest pushes frontiers of networking technology.
Leopalace 21
Although 24 hour monitoring and fault recovery for the servers and network is outsourced to the system vendor, IT department staffs need to work closely with the system engineers from the vendor company to diagnose and isolate faults.
Sunnybrook Health Centre
Throughout many of the changes over the years, the network team has relied on Fluke Networks products to keep things up and running, including one of its most important troubleshooting tools, the OptiView Portable Analyzer.
WILLCOM
Mr. Yasuhiro described the challenges they encounter in data testing at this time. “What differentiates us from other Network Time Machine users is that we also need to process the unique protocol between PHS and gateway.
ACS (Affiliated Computer Services), A Xerox Company
ACS works with organizations across the globe to design, install and maintain wired and wireless networks, ranging from a few thousand connections to tens of thousands of nodes throughout the world.
Aptela
Aptela didn’t have complete vis-ibility into the network hardware at each customer location and couldn’t quickly resolve issues and perfor-mance bottlenecks for customers and carriers.
Eastside Catholic School
Having wireless access is very popular with both the students and staff at Eastside Catholic School. Brad used to lug around his laptop and use specialized Wi-Fi software to troubleshoot.
Hot Topic Heats Up Troubleshooting
Hot Topic improved remote network troubleshooting and capacity planning to dramatically reduce costs through accurate capacity planning. Hot Topic must provide enough bandwidth to all of their stores in order to meet customer demand for the most up-to-date music, but manage costs by ensuring they only pay for the bandwidth they need.
Japan Atomic Energy Research Institute
Research Institute (JAERI) uses supercomputers to advance computation science and provide a support infrastructure for the research activities of JAERI. The information system operating division responsible for the operation of this network uses the ClearSight Analyzer to analyze faults on the core network linking these facilities.
Jensen International
Jensen International is a diverse manufacturer founded in Coffeyville, Kansas more than 90 years ago. Today, Jensen International has two campuses, a mixture of Ethernet, wireless and wide area network connections, and limited IT resources. Staying on top of the company’s network operations and ensuring Ethernet connectivity is a constant challenge.
LAN Doctors Case Study
competitive edge as an IT services company able to remotely monitor and troubleshoot client networks, while keeping costs down for the company and customers both.
Providence Hospital
AirCheck is on call at Providence hospital making wireless problems fast and simple to diagnose. In less than 5 minutes, the hardware team completes troubleshooting that would take up to 45 minutes with a laptop.
United Health Services
United Health Services (UHS) encompasses four major hospitals and more than 30 clinics across New York, with a 5,000 node Cisco® network keeping it all connected. This entire infrastructure keeps the IT staff very busy as they install new PCs or connect the latest medical devices and equipment to the network.
Baltinvestbank Russia
Baltinvestbank has since introduced new services and opened new customer centers in St. Petersburg and other regions of Russia. Built on Cisco hardware, Baltinvestbank’s network infrastructure is a geographically distributed multi-service WAN which has been rapidly grown over the past 3 years due to new subsidiary and branch offices opening.
Century Housing
The company is primarily a lender to developers of affordable housing, but they also provide a number of social services, in-cluding two charter schools, a training program, and a large transitional housing complex located 20 miles away in Long Beach.
Corus Entertainment
With a complex distributed network to manage, the network manage-ment team at Corus needed a better way to gain insight into network problems as they occurred.
Miercom Lab Test Report
The remaining panels contain further detail and analysis detect the loss of an IP WAN link to a destination, in both the portable and distributed versions, and report whether the call controller or the VoIP gateway have gone down either through constantly reported stats or configured alarms.
SoftBank IDC
Monitor networks with continuous capture of high-speed broadband traffic in Gbps environments and analysis at the application level. Traffic monitoring over extended periods without data loss, even on high-capacity circuits, and long-term continuous packet capture enabled by terabyte storage capacities.
BSS Group PLC
The BSS Group PLC stays ahead of service problems with Fluke Networks' NetFlow Tracker and NetWatch Your file will begin downloading momentarily. If the download does not begin, click here.
Buncombe County School System
Asheville, North Carolina – the school district’s IT department has already installed or upgraded hundreds of computers to support a student population of 25,000 across 42 schools and two administration buildings. Buncombe County Schools views technology as a critical tool that allows students to have instan-taneous feedback on an assortment of topics.
Cerner Corporation
Cerner is one of the world’s leading suppliers of healthcare information technologies for hospitals and clinics. With more than 8,000 clients worldwide, they are on the forefront of electronic medical record systems to meet the needs of both health care providers and patients.
China Telecom
China Telecom’s Operation & Mainte-nance center cannot isolate the root cause of poor video and voice quality that occurs during deployment of video conference for a key customer running over their network.
NTT Marketing Act Corporation
The Network Time Machines’ high-capacity capture function and real-time analysis/real-time alert function greatlyimproved the speed and ease to identify problems that affect cus-tomer satisfaction.
Catalina Restaurant Group
As the Catalina Restaurant Group gobbles up more family dining chains, the IT Group puts the network pieces together so they can keep serving up the pie
Fort Wayne Cardiology
Fort Wayne Cardiology was able to diagnose and fix major network issues without the one-time extreme expense of a third-party consulting service. Fort Wayne Cardiology saves $80K in third-party consulting fees, gains 24/7 monitoring
Merchants Bank
Merchants Bank gets a better understanding of bandwidth with Fluke Networks' NetFlow Tracker, NetFlow Monitor and NetWatch Your file will begin downloading momentarily. If the download does not begin, click here.
Eaton Corporation
Innovation drives Eaton Corporation's industrial and automotive business and extends to its vision for network problem solving and maintenance
Micronas
Micronas, a semi-conductor designer and manufacturer with worldwide operations based out of Germany, needed to monitor traffic on its WAN, which contained several lines under heavy load, principally from inter-site traffic in very large CAD files.
Portsmouth University
All the routing is through the several owned subnets of the network and is performed by Cisco and Netgear routers and switches. OptiView Network Analyzer provides visibility into every piece of hardware, every application and every connection on the network.
Credit Union
For a credit union to monitor and troubleshoot its network in order to improve the reliability and speed of connections to its branch offices, and gain total network visibility from the data center.
Murphy Hoffman Company
With a complex environment serving so many different types of applications and users, MHC needed additional management and troubleshooting capability to meet the corporate goal of providing the highest level of service quality across the entire organization.
National Semiconductor Japan
National Semiconductor Japan Rapidly Solves Network Problems with the EtherScope Series II
MWB Business Exchange
MWB needed to see what was happening on its WAN and the LANs at its 51 sites around the United Kingdom to ensure that users were using their network properly and to monitor network performance.
The New York Times Company
The New York Times Company looks to Fluke Networks EtherScope Network Assistant to bring visibility to mission critical networks
Wine and Spirits Distributor
Too much time spent in reactive mode trying to diagnose performance problems which hindered new initiatives. Using Fluke Networks network analysis and troubleshooting tools, boosted network perform-ance and implemented two ini-tiatives to improve business results.
Home Federal Bank
Superior Network Visibility Positions Home Federal Bank to Meet Future Challenges
The Seattle Mariners
The Seattle Mariners ball club raises the roof on cutting edge technology and recruits the EtherScope Network Assistant for fast troubleshooting and proactive maintenance
CNA (National Audiovisual Center, Luxembourg)
The challenge is to maintain service quality and continuity by very quickly identifying the sources of network problems. Three networks run side-by-side on the same infrastructure, which includes a system for video and a pre-cabled network for TV, among others.
Patrick Corporation
Patrick Corporation keeps up with their ever-changing network with the help of Fluke Networks' NetFlow Tracker, NetFlow Monitor and ResponseWatch
Vigo County School Corporation
Vigo County School Corporation upgrades their network to support long-term vision
Banco Bilbao Spain
BBVA is ranked the number one bank in return on equity in the Euro zone. BBVA needed to capture and monitor traffic permanently with its security and analysis instruments.
Madrid airport, Spain
Each customer gets the corresponding network drops assigned which are managed in a dedicated VLAN and which can span the whole airport campus. This way we can hold back the OptiView for the most severe and complex problems and at the same time provide the technicians with a rugged tool with excellent troubleshooting capabilities.
Protek
Having received an email communication about the NetFlow Tracker solution and already knowing Fluke Networks reputation as a provider of high quality network solutions, a decision was made to trial the NetFlow Tracker software.
Manheim Auctions
Manheim Auctions makes a bid to quickly isolate LAN problems with Fluke Networks troubleshooting tools.
Turkish Economic Bank (TEB)
Access failures were related to timeouts that would occur if the application servers didn’t respond within the timeout window. Historically TEB had to troubleshoot all IT issues manually using a command line interface which proved to be a very time consuming and cumbersome process.
Nursat
Joint-stock company “Nursat” is the leading telecom operator in Kazakhstan. NURSAT’s own satellite network covers more than 80 cities and towns in Kazakhstan. The NURSAT network is built on satellite communication channels working via NSS 703 and NSS 6 satellites.
University of Nottingham
This allows students to surf the Internet and use services such as chat without compromising JANET’s security and acceptable use policy. They purchased NetFlow Tracker to provide better insight into, and performance data collection from, the complex multi-site network.
Warwick Council
Facilitate detailed network moni-toring and trending of schools and be able to test and manage the expansion and deployment of new services. Networks provides cost effective flexible monitoring of the entire network infrastructure, from desktops to its up line connections.