TechEXPERT is an extraordinary new software tool that gives every technician the equivalent problem solving ability of someone with decades of actual field experience.
Equipping technicians with this comprehensive laptop tool cuts down 'Help' calls from the field. It identifies faults, helps resolve troubles and sharpens technician skills.
Designed in collaboration with Donald McCarty, TechEXPERT draws on his 40 years of practical experience. With TechEXPERT, field technicians have the premier industry expert riding shotgun on every call.
Section Analysis Tool
Locating a fault in a lateral or three way splice can be tricky. Changes of gauge or temperature, or the presence of a slack loop or load coil, can easily mislead a technician. The Section Analysis Tool correlates these factors and directs the technician in a logical and time-saving method based on effective meter usage and accurate data interpretation. Section Analysis has been developed from years of practical experience and has been extensively field tested.
Electronic Isolation Tool
The Electronic Isolation Tool finds troubles near threeway splices and terminals where technicians may have difficulty correctly interpreting test readings. It enables technicians to isolate troubles near inaccessible elements such as locked terminals and buried splices. Electronic Isolation performs all necessary gauge conversions and accounts for temperature changes and other factors that frequently mask the true location of a fault. The result is faster, more accurate fault location that enables your technicians to dig where it counts.
Outside Plant Reference
Imagine a technician carrying 40 years worth of reference manuals into the field. The Outside Plant Reference Guide gives your technicians just that. The text and multimedia guide references topics that technicians will find useful every day. The Outside Plant Reference Guide provides in-depth coverage of problems that occur in different parts of the network and teaches the best methods to resolve them.
McCarty JumpStart
McCarty JumpStart combines the test system (MLT/4Tel) result and the customer complaint with McCarty Associates' extensive knowledge base and indicates the likely underlying cause of trouble and the likely solution. Missteps in outside plant work cost time and money. McCarty JumpStart saves both by expediting workflow and by eliminating repeat dispatches.
MultiGauge Converter Tool
The MultiGauge Converter tool precludes technician error by automating commonly required calculations in fault locating. Changes in temperature and gauge, or the presence of a load coil, can all skew the indicated fault location. The MultiGauge Converter automatically compensates for these conditions, ensuring accurate fault location. The distance to the fault location may be calculated in feet or ohms.
Ask McCarty
Ask McCarty is a knowledge base of the 1000 crucial questions and issues facing technicians today. Ask McCarty includes dynamic content, interactive diagrams and multimedia that makes the information both informative and engaging.
| Title/Description | Download | |
TechEXPERT Data Sheet
TechEXPERT Data Sheet | Download PDF (88 KB) |

