Application visibility across cloud, carrier and enterprise networks.
 

Visual TruView™ - Up Time Select

Unified Network and Application Performance Monitoring
Focused on the experience of the end user

The TruView Branch probe in conjunction with Visual TruView is a distributed system that spans the entire delivery infrastructure for complex multi-site enterprise MPLS architectures. Visual TruvView can be used as a self -managed solution by private enterprises with a distributed network environment and multiple data centers, as well as a Managed Service offered by many of the top global service providers including AT&T, Verizon, Sprint, Level 3, and XO Communications. Managed Services will host the TruView server in their cloud while managing and maintaining the solution for the enterprise. Another option, is for the enterprise to host and the service provider manage the system.

 
Talk to an Expert Where to Buy
 
 
 
Overview

This tried and true solution is capable of replacing most network, application, and VoIP monitoring enterprise solutions with a single interface and, when acquired via a Managed Service, as a monthly recurring charge with no capital outlay. Ask your service provider for more information about how you can consolidate your tools and remove the management overhead of solutions. The Visual TruView console also acts as a central management point when multiple TruView Branch probes are deployed. Able to support 1000s of remote probes and hundreds of multi-tenant customers or departments, the TruView portal is a proven carrier grade solution. The single box solution, TruView, can also supports 100s of remote monitoring hardware and virtual probes. Click below on the Managed Service Provider for more information or move towards a self-managed solution – See More

 
 
Features
 
 
Models & Accessories
Models
Model Number/Name Description
Virtual Probe SKUAn exact replicate of the hardware ASE software features is available for a VmWare Host or on a single VM instance within a VM Host.
SKU 01849Advanced MPLS with applications integrity Part Number 2668440 Includes the following license modules: (Service Summary, Network Troubleshooting, Back-in-time, Traffic Capture, Class of Service, AppFlows, AppSummary, SLAs) See Photo
Ethernet Analyses Service Elements (ASE) probe
SKU 01900Select 10/100 Ethernet In-Line ASE – IP Transport (Model 807-0122) See Photo
SKU 021674 Port Monitor GIGE RJ45 Appliance based Ethernet (Model 807-0400) See Photo
SKU 021684 Port Monitor GIGE SFP Appliance based Ethernet ASE (Model 807-0410) See Photo
SKU 02240Multi-mode 850 nm single inline 1gbs appliance based ethernet ASE (Model 807-0411-MM)See Photo
SKU 02241Single-mode 1310 nm single inline 1 gbs appliance based ethernet ASE (Model 807-411-SM)See Photo
SKU 0222710g ethernet ASE appliance- monitor only (Model 807-0440) See Photo
TDM Analyses Service Elements (ASE) probe
SKU 01802Select T1 CSU/DSU ASE with DSX port (Model 807-0109) See Photo
SKU 01805Select T1 CSU/DSU ASE with mgmt dial access and DSX port (Model 807-0112) See Photo
SKU 01808Select T1/E1 G703 inline probe (Model 807-0113) See Photo
SKU 01965Select 4XT1/E1 ASE (Model 807-0115)  See Photo
SKU 01969Select DS3-E3 inline probe ASE (Model 807-0204)  See Photo
SKU 02210DS3/E3 ATM in-line probe ASE (Model 807-0205) See Photo
SKU 02088Select DS3 ATM in-line probe ASE (Model 807-0205) See Photo
SKU 02244Single-mode 1310 nm single inline OC3/12 applicance based POS ASE (Model 807-0420-SM) See Photo
Visual software modules
SKU 01654Advanced MPLS package (Includes Network Troubleshooting, Back-in-Time, Traffic Capture, Class of Service) See Photo
SKU 01849Advanced MPLS with applications integrity (Includes Network Troubleshooting, Back-in-Time, Traffic Capture, Class of Service, AppFlows, AppSummary) See Photo
SKU 01923Advanced MPLS with VOIP integrity (Includes Network Troubleshooting, Back-in-Time, Traffic Capture, Class of Service, AppFlows, AppSummary, VoIP) See Photo
Installation and pre-configuration services
SKU 0004819” Rack Mount kit 1U (holds 2 ASEs) Part Number 2663862
SKU 00426On-site ase installation (us only) Part Number 2664624
Visual Network Systems will receive and hold the inventory, pick, stage, pre-configure, test, re-box, and ship the ASE. Pre-configured ASEs arrive boxed and labeled, offering a 'plug and play' installation. To arrange for pre-configuration services please contact VTAC at 1-800-708-4784 or aseinstallations@visualnetworksystems.com
SKU 00427On-site ase installation (US only) Part Number 2664636
A field engineer is dispatched to each domestic site and will configure and physically install each ASE to full operational status. This is a turnkey service that includes two hours of on-site ASE installation services. Installations that take longer than two hours will incur additional hourly on-site support charges. Travel charges are included. Lead-time for scheduling from receipt of PO: 5 business-days (in US) 10 business days (outside US). To schedule installation services please contact VTAC at 1-800-708-4784 or aseinstallations@visualnetworksystems.com
SKU VPM-QKSTRT-ONSITEVPM quick start onsite (US only) Part Number 4182829
Visual Network Systems’ professional services experts will install and configure Visual Performance Manager solution in customer environment based upon implementation roadmap designed based on customer requirements. Project Scope, Estimate and Statement of Work must be provided prior to purchase. Contact Services Manager (professionalservices@visualnetworksystems.com) for more information.
SKU VPM-QKSTRT-REMOTEVPM quick start remote (US only) Part Number 4182818
Visual Network Systems’ professional services experts will deliver customized consulting serviced based on customer requirements. Project Scope, Estimate and Statement of Work must be provided prior to purchase. Contact Services Manager (professionalservices@visualnetworksystems.com) for more information.
INST-SVS-VPM-GENInstallation services - day rate (sow required)- US only Part Number 3589027
Visual Network Systems’ professional services experts will install and configure Visual Performance Manager solution in customer environment based upon implementation roadmap designed based on customer requirements. Project Scope, Estimate and Statement of Work must be provided prior to purchase. Contact Services Manager (professionalservices@visualnetworksystems.com) for more information.
SVS-VPM-GENCustom professional services (sow required)- US only Part Number 4044928
Visual Network Systems’ professional services experts will deliver customized consulting serviced based on customer requirements. Project Scope, Estimate and Statement of Work must be provided prior to purchase. Contact Services Manager (professionalservices@visualnetworksystems.com) for more information.
 
 
Specifications
Hardware Probe Specifications
 
 SKUModel #DescriptionPart NumberSpeedConcurrent VoIP CallsSite to Site SLA IP CircuitsInterfacePower Failure FeatureMgmt InterfaceCable IncludedFrames in Capture BufferCaptured Bytes per Frame
ETHERNET01890807-0120SELECT 10/100 ETHERNET IN-LINE ASE LE - IP TRANSPORT35110036 Mbps Total3015510/100 Base -T interfaceYES10/100 Base -T interface, IP Address7' CAT 5  16,0001024
01900807-0122SELECT 10/100 ETHERNET IN-LINE ASE - IP TRANSPORT3511026100 Mbps Total10015510/100 Base -T interfaceYES10/100 Base -T interface, IP Address7' CAT 5  16,0001024
02167807-04004 PORT MONITOR 100/1000 RJ45 APPLIANCE BASED ETHERNET ASE35830451000 Mbps Total - 1.2 Million Packets Per Second 4,0004,096 with SLA over LAN supported4 RJ-45 2meter Ethernet patch cablesN/A-Monitor only100/1000 Base-T 7' CAT 5  100,0001024
02168807-04104 PORT MONITOR 1 GBPS SFP APPLIANCE BASED ETHERNET ASE35830501000 Mbps Total - 1.2 Million Packets Per Second 4,0004,096 with SLA over LAN supported4 RJ-45 2meter Ethernet patch cables
4 MM 3 meter LC-LC fiber Ethernet patch cables
4 SM 3 meter LC-LC fiber Ethernet patch cables
4 RJ-45 SFPs
4 MM Fiber SFPs
4 SM Fiber SFPs
N/A-Monitor only100/1000 Base-T 7' CAT 5  100,0001024
02240807-0411-MMMULTI-MODE 850 NM SGL INLINE 1GBS APPL. BASED ETHERNET ASE(MODEL 807-0411-MM)43244271000 Mbps Total - 1.2 Million Packets Per Second5000 4,096850 NM Multi-Mode, LC TypeYES100/1000 Base-T 2 MM LC Fiber Optic patch cables100,0001024
02241807-0411-SMSINGLE-MODE 1310 NM SGL INLINE 1GBS APPL.BASED ETHERNET ASE(MODEL807-0411-SM)43244301000 Mbps Total - 1.2 Million Packets Per Second5000 4,0961310 NM Single-Mode, LC TypeYES100/1000 Base-T 2 SM LC Fiber Optic patch cables100,0001024
02227807-044010G ETHERNET ASE APPLIANCE- MONITOR ONLY (MODEL 0440)425858710GIG ONLY- 1.2 Million Packets Per Second60004,096 with SLA over LAN supported10 GIG OnlyN/A-Monitor only1000 Base-T on GB1850NM Multi-mode100,0001024
TI01802807-0109SELECT T1 CSU/DSU ASE WITH DSX PORT - IP TRANSPORT35109581544 kbps60155V.35 & T1/FT1; DSX-1 drop  & insert portYESEthernet,
Mgmt
DLCI
 T1 & DDS  40961024
01805807-0112SELECT T1 CSU/DSU ASE WITH MGMT DIAL ACCESS AND DSX PORT - IP TRANSPORT35109641544 kbps60155V.35 & T1/FT1; DSX-1 drop  & insert port, modemYESEthernet,
Mgmt
DLCI
 T1 & DDS  40961024
T1/E1 G.70301808807-0113SELECT T1/E1 G703 INLINE PROBE - IP TRANSPORT3510986  E1 Mode: 2.048M   T1 Mode: 1.544M 60155E1: balanced 120 ohm (RJ-45) & unbalanced 75 ohm (BNC)
T1: balanced 100 ohm (RJ-45)
YES10/100 Ethernet / 
inband DLCI /
serial (RJ) 
T1/E1 Crossover  40961024
4xT101965807-0115SELECT 4XT1/E1 ASE - IP TRANSPORT IMAGE W/ENCR35109991.544 x 4 Mbps
(or  6.176 Mbps)
150300E1: balanced 120 ohm (RJ-45) & unbalanced 75 ohm (BNC)
T1: balanced 100 ohm (RJ-45)
YES10/100 Ethernet / 
inband DLCI /
serial (RJ) 
4 - 75 OHM COAX, 75 OHM BNC PLUG TO PLUG  T1/E1    X  4160001024
DS3/E3 FRAME01969807-0204SELECT DS3-E3 IN-LINE PROBE ASE FOR IP TRANSPORT351106745 Mbps (DS3)   35 Mbps (E3)10002000DS3/E3 BNC InterfaceYES10/1001000 Base -T interface or inband ( DLCI / IP address )2 - 75 OHM COAX, 75 OHM BNC PLUG TO PLUG16,384ASEs initially count ATM traffic in packets until the type is determined.
AAL5 traffic is counted in PDUs (protocol data units) at up to 256
bytes per PDU. Non-AAL5 traffic is counted in cells.
DS3 ATM02088807-0205SELECT DS3 ATM IN-LINE PROBE ASE, IP TRANSPORT331142745 Mbps (DS3)   35 Mbps (E3)10002000DS3/E3 BNC InterfaceYES10/1001000 Base -T interface or inband (ATM PVC / IP address )2 - 75 OHM COAX, 75 OHM BNC PLUG TO PLUG16,384ASEs initially count ATM traffic in packets until the type is determined.
AAL5 traffic is counted in PDUs (protocol data units) at up to 256
bytes per PDU. Non-AAL5 traffic is counted in cells.
OC3/12 POS ATM02244807-0420-SMSINGLE-MODE 1310 NM SGL INLINE OC3/12 APPL.BASED POS ASE(MODEL807-0420-SM)4324448155 Mbps (OC3)
622 Mbps (OC12) - 1.2 Million Packets Per Second
5000 4,0961310nm  LC Type Internal SFPYES100/1000 Base-T1 LC-LC SM fiber optic patch cable, 1 RJ-45 to RJ-45 Ethernet patch cable, DB-9 to DB-9 Null Modem serial cable16,384ASEs initially count ATM traffic in packets until the type is determined.
AAL5 traffic is counted in PDUs (protocol data units) at up to 256
bytes per PDU. Non-AAL5 traffic is counted in cells.

 

 
 
Documents
Datasheet
Title/DescriptionDownload 
Visual Performance Manager and TruView Advanced MPLS with AppsIntegrity Package
Visibility into applications response time from the network with from Layer 1 to Layer 7 with packet capture and end to end SLAs.
Download PDF
Data Sheet - Visual UpTime Select Bandwidth Manager for Citrix Presentation Server
Visual UpTime Select Bandwidth Manager for Citrix Presentation Server
Download PDF
Data Sheet - Visual UpTime Select Appflows
Detailed view of application flows across your infrastructure
Download PDF
Visual Performance Manager and TruView Advanced MPLS Package with VoIPIntegrity
Visibility into real time VoIP MoS scores from the network from Layer 1 to Layer 7 with packet capture and end to end SLAs from a single application aware network performance solution.
Download PDF
ASE Model 807-0411 Part Number 3583077 Datasheet
ASE Model 807-0411 Part Number 3583077 Datasheet
Download PDF
Data Sheet - Select VoIP
Manage VoIP performance across your entire infrastructure
Download PDF
ASE Model 807-0411 Part Number 4324430 Datasheet
ASE Model 807-0411 Part Number 4324430 Datasheet
Download PDF
(844 KB)
ASE Model 807-0411-MM SKU 02240 Part Number 4324427 Data Sheet
ASE Model 807-0411-MM SKU 02240 Part Number 4324427 Data Sheet
Download PDF
(843 KB)
ASE Model 10G 807-440 Data Sheet
ASE Model 10G 807-440 Data Sheet
Download PDF
(716 KB)
ASE Model 420 Data Sheet
ASE Model 807-420 Data Sheet
Download PDF
(299 KB)
ASE Model 4X0 Data Sheet
ASE Model 807-400 Data Sheet
Download PDF
(903 KB)
ASE Model 4x1 Data Sheet
ASE Model 807-401 and 411 100/1000 Ethernet Data Sheet
Download PDF
(785 KB)
VPM Connex Datasheet
VPM Connex Datasheet
Download PDF
(369 KB)
MPLS Software Module Datasheet
MPLS Software Module Datasheet
Download PDF
Visual Spec Sheet - T1 CSU/DSU ASE with DSX and Modem (m112)
ASE Model 8-7-112 T1 CSU/DSU ASE with DSX and Modem Data Sheet
Download PDF
Visual Spec Sheet - Ethernet 10/100 inline probe ASE (m 120)
ASE Model 807-120 Ethernet 10/100 inline probe Data Sheet
Download PDF
Select Software Module - Traffic Capture
Visual UpTime Select Software Module - Traffic Capture Data Sheet
Download PDF
Visual - Select Network Troubleshooting
Visual UpTime Select Software Module - Select Network Troubleshooting Data Sheet
Download PDF
Professional Services Data Sheet
Professional Services Data Sheet
Download PDF
DS3/E3 ASE 205 Spec Sheet
ASE Model 807-205 DS3/E3 Inline Probe Data Sheet
Download PDF
Software Select Module Class of Service
Visual UpTime Select Software Module - Class of Service Data Sheet
Download PDF
Software Module Back-in-Time
Visual UpTime Select Software Module - Back-in-Time Data Sheet
Download PDF
Omnipoint Element Brochure
Omnipoint Element Brochure
Download PDF
Select AppSummary
Select AppSummary
Download PDF
Visual Spec Sheet - DS3/E3/Frame Relay inline probe ASE
ASE Model 807-204 DS3/E3/Frame Relay inline probe Data Sheet
Download PDF
Visual - Select Service Summary
Visual UpTime Select Software Module - Select Service Summary Data Sheet
Download PDF
ASE Model 807-134 Inline Probe Data Sheet
UpTime V.21 and V.35 inline probe model 134
Download PDF
ASE Model 807-135 X.21 Inline Probe Data Sheet
X.21 Inline Probe ASE Model 135 Data Sheet
Download PDF
Spec Sheet - T1/E1 inline probe ASE (m 113)
ASE Model 807-113 T1/E1 inline probe data sheet
Download PDF
Visual Spec Sheet - Ethernet 10/100 inline probe ASE (807-0122)
807-0122 Ethernet 10/100 Inline Probe ASE Data Sheet
Download PDF
Visual Spec Sheet - Ethernet 10/100 inline probe ASE (m 122)
ASE Model 807-122 Ethernet 10/100 inline probe data sheet
Download PDF
Visual Spec Sheet - 4xT1/E1 inline probe ASE (m115)
ASE Model 807-115 4xT1/E1 inline probe data sheet
Download PDF
ASE model 807-0109 - T1 CSU/DSU ASE
ASE model 807-0109 - T1 CSU/DSU ASE
Download PDF
(208 KB)
 
White Paper
Title/DescriptionDownload 
Whitepaper: Ensuring the success of data center consolidation
Ensuring the success of data center consolidation white paper
Download PDF
2012 Application and Service Delivery Handbook Part 2: Emerging Application and Service Delivery Challenges
2012 Application and Service Delivery Handbook Part 2: Emerging Application and Service Delivery Challenges
Download PDF
(543 KB)
 
 
Case Studies
University of Nottingham Case Study

The University of Nottingham Expands Fluke Networks Use to Baseline and Solve Complex Issues Faster

Challenge:
Must support a wide range of proprietary and off-the-shelf applications and individual department silos can cause long delays in troubleshooting.

Results:
With Visual Performance Manager, the IT team detected, isolated and resolved performance problems with less time and effort and lessened the negative impact on the institution - reducing time to resolve complex problems from days to hours.

Read full story ...

 
 
Cadence Bank Case Study

Visual Performance Manager Gives Regional Banking and Financial Services Company Complete Visibility Into Application and Connection Performance

Challenge:
Cadence Bank is a regional banking and financial services company operating more than 100 locations across Alabama, Florida, Georgia, Mississippi, Tennessee and Texas. Like many companies in the financial services world, Cadence is growing through acquisition, which presents some unique challenges around network integration. Without proper visibility into these networks, the IT team struggles to effectively combine, optimize and manage network resources. In addition, with the company relying heavily on the network and key financial service applications, being able to quickly identify and remediate performance issues are key to business success. Unfortunately, without a window into key performance data, the team can’t accurately assess or manage network and application usage.

Results:
Combining the networks of previously separate companies into a single, integrated network requires a deep level of understanding about how all of the legacy hosted applications, third-party cloud-based services and users are interacting with the network. Cadence chose Visual Performance Manager (VPM) from Fluke Networks to provide network and application performance monitoring. In addition to quickly helping Cadence identify areas of overlap among applications and services, VPM allows Cadence to uncover the underlying causes of performance bottlenecks resulting from unknown or unplanned application activity. Cadence estimates that VPM will pay for itself in 6-8 months by helping identify poorly utilized or redundant broadband circuits across its branch office network, and allow them to better manage and isolate problems with key applications.

Read full story ...

 
 
Packaging Manufacturer VPM Case Study

Fluke Networks’ Visual Performance Manager™ Ensures Network and Application Performance of Packaging Systems for Large Manufacturer

Challenge:
Filling machines and aseptic beverage packaging systems at a large manufacturer in Germany play a vital role in helping hundreds of companies worldwide bring products to market. These complex systems include heavy manufacturing equipment run by proprietary software that is all networked into backend systems that a customer and staff from the large manufacturer monitor and work with. In order to ensure the successful deployment and operation of these systems, the manufacturer must have complete insight into a customer’s network and application performance, and be able to identify issues and remediate them in real-time. If problems emerge with network performance, a stoppage or slow production cycle could occur, costing the organization both time and money.

Results:
To ensure complete insight into network and application performance, the manufacturer selected Visual Performance Manager (VPM) from Fluke Networks. This network and application performance monitoring solution allows the team to guarantee the reliability of its packaging systems to customers. If a problem does emerge, or a change on the network impacts performance, it can be investigated from a centralized dashboard with just a few clicks, and remediated in just minutes. Without this level of monitoring and performance data, the manufacturer would not be able to provide some of the most reliable packaging production systems in the world.

Read full story ...

 
 
Shipping, Logistics, and Transportation

The MSC Home Terminal in Antwerp uses Visual TruView™ to Keep Critical Logistics and Shipping Moving

Challenge:

The primary application is based on a central database containing information about all containers and a combination of many smaller programs. Performance issues could have a serious impact on the charging and discharging of cargo from the vessels, trains and trucks.

Results:
With Visual TruView™, the IT team was able to have an independent view of overall performance which led to faster problem isolation and troubleshooting, and lessened the risk of service impacting performance related issues.

Read full story ...

 
 
 
 
Gold Maintenance

Gold Software Maintenance (Gold support programs are available for both hardware and software components of the TruView architecture):

  • Software upgrades – Your supported software component will never be out of date. As a program member, you will receive all software upgrades for your supported component – the only way to receive them – and keep TruView updated. First year Gold Support is required with purchase.
  • Access to our Analysis Service Element (ASE) Image library – As a Gold Support member you will have full access to all available ASE Images to download them as needed.
  • Unlimited access to our online Knowledge Base – You’ll have an open door to valuable proprietary information we’ve gathered from helping customers over the years. It also includes helpful technical articles written by our experts. These articles are unlocked online once you have registered your Gold Membership number and pin into your My Account page on Flukenetworks.com.
  • Member Only promotions – Your membership qualifies you for “Members Only” promotions and programs. This includes product discounts, access to reconditioned equipment at special prices and other incredible values.
  • Access to live 24 x 7 technical support – Gold Support includes direct, immediate telephone access to our world-class Technical Assistance Center (TAC), access only available to Gold Members. Our global centers employ a full staff of highly trained technical experts that are on call, including weekends and through the night when most network changes are implemented, to answer complex troubleshooting questions to help you get the most out of Visual Performance Manager and resolve any issues you may encounter.

Fluke Networks is proud to offer the following different types of replacement plans under the Gold Hardware Maintenance for the TruView ASEs and Branch probes.

Domestic(3 year Gold is also available)
4 Hour ResponseOnsite ASE hardware replacement by a technician within an average of 4 hours to most locations in the US and Canada. Access to VTAC phone support for issues relating to ASE hardware 24x7x365.
1 Day with a TechnicianOnsite ASE hardware replacement by a technician within 1 day to most locations in the US and Canada. Access to VTAC phone support for issues relating to ASE hardware 24x7x365.
1 Day without a TechnicianNext day shipment of new ASE hardware. Access to VTAC phone support for issues relating to ASE hardware during normal business hours (Mon - Fri 8AM - 6 PM Eastern Time).
3 Day with a TechnicianOnsite ASE hardware replacement by a technician within 3 days to most locations in the US and Canada. Access to VTAC phone support for issues relating to ASE hardware 24x7x365.
3 Day without a TechnicianThird day shipment of new ASE hardware. Access to VTAC phone support for issues relating to ASE hardware 24x7x365.
International(3 year Gold is also available)
1 Day with a TechnicianOnsite ASE hardware replacement by a technician within 1 day to countries listed on the Country Support Matrix. Access to VTAC phone support for issues relating to ASE hardware 24x7x365.
1 Day without a TechnicianNext day shipment of new ASE hardware. Access to VTAC phone support for issues relating to ASE hardware 24x7x365.
3 Day with a TechnicianOnsite ASE hardware replacement by a technician within 3 days to countries listed on the Country Support Matrix. Access to VTAC phone support for issues relating to ASE hardware 24x7x365.
3 Day without a TechnicianThird day shipment of new ASE hardware. Access to VTAC phone support for issues relating to ASE hardware 24x7x365.

As a Gold Support Program member you will receive a welcome email with Gold ID and PIN as soon as we process your order. You will also receive a printed letter including (2) membership cards with your Gold ID, PIN and local Gold Member only phone numbers in the mail following processing.

Once you receive your company's Gold Membership Number and Pin, we suggest that you visit www.flukenetworks.com/myaccount to create an account. This account will unlock access to "member only" training materials, software upgrades/updates, and webcasts for all your covered products. If you have more than one person using the equipment covered, they can also create an account associating with the company Gold Membership number and pin.

 
 
Managed Services

Managed Services for the Enterprise

With our managed service provider partners, Visual offers customers a variety of purchasing options. We deliver proven, scalable application performance management services that can be purchased as an additional component of a transport service from many of the top global service providers. AT&T, Verizon, Sprint, Global Crossing, XO Communications and others all offer our application monitoring services as a hosted offering that can be added to many of their transport services.

In this way, our customers can get the very best in application and network performance monitoring services as an operational expense, paid as a monthly recurring charge to the carrier that they use for transport services. In addition, customers can choose to purchase our application monitoring services directly as a capitol investment and deploy and manage it on their own. Customers wishing to purchase direct can do so through many of our managed service partners, one of our value added resellers or from a Visual sales associate.

Visual has a long and proven history of working with leading multi-national service providers to create offerings that deliver extended management and monitoring services on top of MPLS networks.

Resolve application performance problems FAST

View the call quality of actual VoIP calls (click to view larger).

  • Monitor critical applications, including voice and video
  • Correlate application and network performance
  • Real-time and back-in-time troubleshooting
  • End-to-end performance validation by CoS

Decrease operational support costs

Validate throughput by IP Class of service (click to view larger).

  • Validate router CoS configurations
  • Increase productivity of operations staff
  • Reduce technician dispatches and downtime

Maximize current network and application infrastructure

For capacity planning, drill down to understand port utilization and identify where to allocate resources (click to view larger).

  • Increase monitoring visibility of applications and traffic across entire network
  • Enables informed planning for Applications and VoIP
  • Optimize CoS and bandwidth requirements
  • Get the most out of your MPLS network

Are You A Service Provider?

Learn how Visual Performance Manager can add value to your service offering.

Select an Existing Partner to Learn
More -
 
 

 

 
 
Software Modules

Select Software Modules are also part of the TruView, TruView Distributed, and Visual Performance Manager Solution which allow you to access real time capabilities needed today and license additional functionality as your business network needs evolve with supporting VDI, VoIP, Video, Virtualization, BYOD, and Wireless infrastructure on the WAN MPLS network.

Available Free Software Modules: (included with each Hardware and Virtual Appliance)

NetFlow Export (Free):
All hardware probes support exporting NetFlow v9 to a NetFlow collector.

Select Service Summary (Free): Health and Events - provides weighted priority, real time SNMP events including up/down, administration, and customizable thresholds viewed within the Visual Performance Manager, or fed to your third party event management tool for proper service desk ticketing allocation. Configurable events include physical layer, bandwidth, CoS, applications, SLAs and VOIP at each location.

Bundled Software Module Offerings:

Advanced MPLS Package:
Used for monitoring the Network. Includes Service Summary, Network Troubleshooting, Back-in-Time, Traffic Capture & Class of Service

Advanced MPLS with Applications Integrity (virtual ASE): Use for troubleshooting and segmenting the Network and the Applications running on the network. Includes Service Summary, Network Troubleshooting, Back-in-Time, Traffic Capture, Class of Service, AppFlows, AppSummary. This software can run on a VmWare host or as a separate VM with the same visibility and communication as a hardware ASE probe.

Advanced MPLS with VoIP Integrity: Use for troubleshooting, monitoring, reporting, and segmenting the Network, the Applications, and the VOIP traffic. Includes Service Summary, Network Troubleshooting, Back-in-Time, Traffic Capture, Class of Service, AppFlows, AppSummary & VoIP

Building Block Software Modules:

Select Network Troubleshooting: Real-Time Network Monitoring - helps you troubleshoot network and application performance problems in real-time (1 second granularity) at each site, facilitating a more proactive approach to addressing network infrastructure-related issues while utilizing physical and port layer statistics on the last mile provided by your Local Exchange Carrier.

Select Back-in-Time: Historical two-week network troubleshooting and one year WAN Reporting - offers a complete network troubleshooting solution that provides insight into Layers 1-7 performance over a two-week period (and one year’s worth of reporting), arming you with the necessary intelligence to resolve pesky, intermittent problems that impact network and application performance.

Select Class-of-Service: Viewing the COS - lets you track and monitor the prioritization of individual applications and manage service level agreements for each traffic class, thereby optimizing CoS settings and validating router and service provider settings.

Select AppFlows - drills down to provide an end-to-end visibility into individual application flows – peer-to-peer, client-to-server and server-to-server – to help identify bandwidth hogs and unauthorized or unknown/rogue applications at the user level. Utilizing deep packet inspection for auto-discovery of applications, AppFlows will also provide server connect and track server response time measurements for identifying slow applications on the network, while auto-discovering servers at each location.

Select AppSummary - lets you automatically summarize the applications that are running on your network, allowing you to proactively track and identify any rogue or unauthorized applications before they impact the enterprise. Provides visibility into server connect and track server response time measurements with enhanced alarm functions for identifying the Worst Performing Server and Applications.

Select VoIP - provides real time detailed VoIP analysis on a per-site basis with automatic push-button pre-assessment, monitors and manages existing deployments, and measures VoIP metrics per individual call, including MOS.

Additional Modules:

Select Bandwidth Manager for Citrix Presentation Server
- provides cost-effective visibility into Citrix application performance at local and remote sites.

Select Traffic Capture - provides a full-function protocol analyzer at every site, letting you troubleshoot issues at remote sites by performing a detailed protocol analysis quickly and securely across every site in your infrastructure.

 
 
Hardware ASE Probes

Analysis Service Elements (ASE's) are data collection and network performance monitoring hardware devices placed on a wide area network (WAN) or Local Area Network (LAN) as part of the TruView or TruView Distributed (formally Visual Performance Manager) system, which offers in-depth, real-time, and historical visibility into the performance of your applications infrastructure via network analysis.

In the system, data gathered by ASEs is stored in the Visual Performance Manager server and displayed and analyzed from the Web client. As a service level management tool, ASEs indicate when services are being met, provide warnings when services start to degrade, and send alerts when services are not met.

Model #SKUDescriptionPart Number
807-010901802Select T1 CSU/DSU ASE with DSX port - IP Transport3510958
807-011201805Select T1 CSU/DSU ASE with Mgmt Dial Access and DSX port - IP Transport3510964
807-011301808Select T1/E1 G703 Inline Probe - IP Transport3510986
807-012001890Select 10/100 Ethernet In-Line ASE LE - IP Transport3511003
807-012201900Select 10/100 Ethernet In-Line ASE - IP Transport3511026
807-011501965Select 4xT1/E1 ASE - IP Transport Image3510999
807-020401969Select DS3-E3 In-Line Probe ASE For IP Transport3511067
807-020502210DS3/E3 ATM In-Line Probe ASE, IP Transport (AT&T version)3621272
807-020502088Select DS3 ATM In-Line Probe ASE, IP Transport3311427
807-0400021674 port monitor 1 GBPS RJ45 appliance based Ethernet ASE3583045
807-0401021692 port inline 100/1000 RJ45 appliance based Ethernet ASE3583061
807-0410021684 port monitor 1 GBPS SFP appliance based Ethernet ASE3583050
807-0411021702 port inline 1 GBPS SFP appliance based Ethernet ASE3583077
807-0411-MM02240Multi-mode 850 nm single inline 1GBS appliance based Ethernet ASE4324427
807-0411-SM02241Single-mode 1310 nm single inline 1GBS appliance based Ethernet ASE4324430
807-04400222710G Ethernet ASE appliance - monitor only (Model 0440)4258587