 | Solution Center: Managing Service Provider Networks | | | Today, it’s more critical than ever for telecommunications service providers to aggressively drive revenue growth through new technology advances while reducing the operating costs and organizational bandwidth required to support the existing or legacy parts of the business. Look to the Managing Service Provider Networks Solution Center for resources from our outside plant experts on deploying new technologies, technician productivity and other issues facing service providers today. View Featured Topics, Resources or ShareThis. |
| Featured Topics | | Carrier Issues in Transitioning to Next Generation Services
Service providers face significant technical challenges when they attempt to deliver triple-play services over copper F2 facilities. What is the best technology and processes that best assist the service provider in making the transition? With the right approach and the appropriate process improvements, carriers can rapidly introduce new technologies, such as ADSL2+ and VDSL successfully. Learn more...
Managing a More Productive Telecom Workforce
Workforce management requires constant evaluation of existing methods and procedures with an eye toward increasing efficiencies by implementing process improvements to get the most out of the current infrastructure. This means no double dispatches, no revisits, and providing the customer with the fastest turn up/repair possible. Tracking technician productivity, reducing repeat rates and avoiding double dispatches are all part of a good workforce management plan, which is enabled by the right technology, to help minimize expenses. Learn more... |
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