Easy Isolate Troubling Intermittent Problems
Resolving intermittent problems is a major undertaking due to the fact that end-users don’t know where or when they will strike next. Rogue applications, bandwidth hogs, virus attacks and traffic bursts can resurface at any time. Select Back-in-Time resolves these problems quickly and easily by providing you a complete historical troubleshooting tool. It automatically tracks performance from Layers 1-7 and stores the information for two weeks in a short-term database.
With Select Back-in-Time, you can easily scroll back over time and identify causes and effects of specific performance issues – all in an easy to use, graphical interface. All of this rich data is then rolled into a long-term database with access to over 100 standard reports.
Achieve End-to-end Service Level Measurements
The vast majority of SLAs today provide only a fraction of needed performance parameters. Visual UpTime Select extends SLA visibility all the way to the service boundaries at each enterprise location – up to and including the intelligent device. You have an up-to-the-minute view of critical SLA parameters, including latency, availability and delivery ratio for frame relay, ATM and IP connections, so you no longer have to wait for monthly SLA reports to discover commitments were not met. Now you can take proactive action before user service levels are affected, not after.