• Monitor critical multi-tier application response time from the server farm to the end user
• Corroborate end-user performance complaints to quickly pinpoint the problem domain to application, server, or network
• Transaction forensics allow you to drill down into specific HTTP, SQL, and Citrix session to understand exactly which transaction is causing the performance degradation
• Correlate end user activity with the application backend to quickly segment performance issues between LAN, WAN and data center
• Back-in-time troubleshooting capabilities allow even the most elusive issue to be identified and corrected even after the anomaly has occurred eliminating the need to deploy packet capture solutions and wait for the problem to occur again
• Alarm lifecycle provides visibility into degrading performance over time allowing you to identify significant changes intelligently and not just based on static thresholds and having to sort through dozens of meaningless alarms
• Support for both TCP and UDP applications provides comprehensive applications visibility and control

Network Performance 
Gain insight into how traffic usage is impacting network performance

• In-depth visibility into the LAN, WAN and data center allows you to better deploy, manage, solve and optimize your entire distributed infrastructure to ensure quality of experience
• WAN performance and carrier SLA monitoring helps organization understand the true performance and validate if expensive WAN build-out is truly needed to improve performance or if other optimization techniques could be used potentially saving organizations a significant expenditure
• See how traffic usage is affecting overall network performance to understand where optimization, load balancing, etc. should be made
• Granular visibility of correlated data across the entire infrastructure helps to isolate root cause and problem domain isolation even across distributed network environments helping organizations to maintain SLA
• Provides critical visibility for MPLS-based/private IP VPNs networks including monitoring IP subnet-to-IP subnet connectivity and CoS settings by applications and threshold

VoIP Performance
Assess VoIP readiness and optimize VoIP performance

• Assess pre-deployment network readiness and provide network baseline metrics of infrastructure capacity for converged applications
• Enable post-deployment VoIP performance trending and management measuring the stability of this critical application against established baselines to ensure end-user quality of experience
• Isolate, identify and troubleshoot poor VoIP performance for individual calls including per-call metrics such as MOS, jitter, latency and packet loss which assists with faster problem identification and reduced MTTR
• Understand the impact of voice and data applications on a converged network to optimize prioritization to ensure acceptable end-user quality of experience