Gold Support for NetFlow Tracker ensures that you can maximize NetFlow Tracker to fully leverage your infrastructure technologies and data sources for network, application, and voice performance management.
Gold Support is the only way to make the most of your purchase with the
latest software releases and access to our comprehensive support resources.
What do you get with Gold Support for NetFlow Tracker?
Software upgrades - NetFlow Tracker will never be out of date. You'll receive all software upgrades released during the term of your support contract - the only way to receive them and keep NetFlow Tracker updated. See the latest releases.
*Place your cursor on underlined feature for description..
Access to live 24 x 7 technical support - Gold Support includes direct, immediate telephone access to our world-class Technical Assistance Center (TAC), access only available to Gold Members. Our centers in London and Seattle employ a full staff of highly trained technical experts that are on call, including weekends and through the night when most network changes are implemented, to answer complex troubleshooting questions interpret results and help you get the most out of NetFlow Tracker.
Training Opportunities - As a Gold Support Member, you receive a 20% discount off the price of any scheduled instructor-led training classes (does not include onsite custom training). The more your staff knows about operating NetFlow Tracker the faster and more effective their performance will be. See the current class listing.
Access to our Knowledge Base - You’ll have an open door to valuable information we’ve gathered from helping customers over the years, content only available to Gold Support Program members. It also includes helpful technical articles written by our experts.
Member Only promotions - Your membership qualifies you for “Members Only” promotions and programs. This includes product discounts, access to reconditioned equipment at special prices and other special values.
As a Fluke Networks' Gold Support Member you will receive access to all of these critical support resources and ensure that you are getting the most out of NetFlow Tracker.
NetFlow Tracker Gold Support Programs - First year required upon product purchase. | Model Number/Name | Description |
| GLD-NFT1005 | 1-YEAR Gold Maintenance Support for NetFlow Tracker - 5-Devices |
| GLD-NFT1010 | 1-YEAR Gold Maintenance Support for NetFlow Tracker - 10-Devices |
| GLD-NFT1015 | 1-YEAR Gold Maintenance Support for NetFlow Tracker - 15-Devices |
| GLD-NFT1025 | 1-YEAR Gold Maintenance Support for NetFlow Tracker - 25-Devices |
| GLD-NFT1035 | 1-YEAR Gold Maintenance Support for NetFlow Tracker - 35-Devices |
| GLD-NFT1050 | 1-YEAR Gold Maintenance Support for NetFlow Tracker - 50-Devices |
| GLD-NFT1100 | 1-YEAR Gold Maintenance Support for NetFlow Tracker - 100-Devices |
| GLD-NFT1150 | 1-YEAR Gold Maintenance Support for NetFlow Tracker - 150-Devices |
| GLD-NFT1250 | 1-YEAR Gold Maintenance Support for NetFlow Tracker - 250-Devices |
| GLD-NFT1500 | 1-YEAR Gold Maintenance Support for NetFlow Tracker - 500-Devices |
| GLD-NFT1750 | 1-YEAR Gold Maintenance Support for NetFlow Tracker - 750-Devices |
| GLD-NFT11000 | 1-YEAR Gold Maintenance Support for NetFlow Tracker - 1,000-Devices |
| GLD-NFT11500 | 1-YEAR Gold Maintenance Support for NetFlow Tracker - 1,500-Devices |
| GLD-NFT12000 | 1-YEAR Gold Maintenance Support for NetFlow Tracker - 2,000-Devices |
| GLD-NFT12500 | 1-YEAR Gold Maintenance Support for NetFlow Tracker - 2,500-Devices |
| GLD-NFT-ENTER | 1-YEAR Gold Maintenance Support for NetFlow Tracker - 2,500 - 5,000-Devices or greater |