Fluke Networks’ Privacy Statement Overview Detail
Fluke Networks respects your privacy, we do not rent, sell or exchange customer information including email addresses. This statement informs you of our Privacy Policy and of your choices in relation to the information received through our web site, our customer email subscription program and from your direct contact with our offices, our agents and our trusted business partners.
Please note that this statement may change, so we suggest you refer to it any time you have questions regarding Fluke Networks' privacy practices. www.FlukeNetworks.com
Information we collect automatically
We log information about visitors’ domain, IP addresses and browser types. These are not linked to anything that would identify you personally. This means that you can browse this site without entering any personal information, and remain anonymous during your visit.
We use your IP address to help diagnose problems with our server, and to administer our Web site. Your IP address is also used to gather broad demographic information, and to help identify you.
What we do with your personal information
Your personal information is only collected when voluntarily submitted by you either through registration or if you are in contact with us for any reason. We use your personal information to:-
Provide you with news and other information which you may have expressed an interest in
Respond to any request that you make
Enable us to provide services to you and fulfill your orders.
If you request information about a product sold through distribution partners, we may pass your information to a member of our trusted distributor network in order to supply you with the products, offers and services for which you have expressed an interest.
When you use our website or subscribe to our services, you specifically consent to our use of the information that you provide to us in accordance with this policy.
EU Residents:
We may process your information at locations inside and outside the European Economic area. We have taken steps at all processing locations to ensure that your information is dealt with securely and in accordance with our Privacy Statement.
Certain countries may not allow information (such as e-mail) to be transmitted outside of that country or region.
By clicking on buttons during a transaction like “submit,” “continue,” “register,” etcetera, you consent to the transfers and processing referred to above taking place. If you have any concerns, we suggest you do not use the forms or contact mechanisms included in this web site, and use an alternative form of contacting us such as telephoning one of our operators or writing to us by post.
Cookies
When you first visit our website we may send you a cookie, which is a small ID code that is placed on your computers hard disc for record keeping purposes. It helps us to recognize you when you visit our website so that your use of the site is easier and quicker. We may also use the cookie to compile statistical information that will not identify you personally. If a shopping cart feature is used, we may use cookies to keep track of your shopping cart. If advertisements are used in the site, we may use cookies to make sure you don't see the same ad repeatedly.
Can I refuse a cookie?
If you wish to turn off your cookie you will lose your site personalization, the site may be more difficult to navigate and you will not be able to access “My Account,” also referred to as a “MyVision” account. You can change your cookie setting through your website browser. This is usually accessed through a menu option.
For example in Internet Explorer, on the Tools menu, click Internet Options.
Click the Privacy tab, and then click Advanced.
Click Override default settings, and then specify how you want Internet Explorer to handle cookies from first-party Web sites and third-party Web sites (a Web site other than the one you are currently viewing).
Registration Forms
Registering on this site includes registration for:
- Product registration,
- My Account/MyVision registration, and
- Support ticket registration
- White Papers, Webcasts, Contest and Software Downloads
- Network SuperVision Gold registration or sign in
Information like name, e-mail address, and some demographic data may be collected.
We use this information to learn more about you and to keep you up to date on new products, services and developments in accordance with the permissions that you have given.
Forms
This site uses online forms for customers to request information, materials, products, and services. We collect contact information (like an e-mail address), and financial information (like account or credit card numbers). Contact information from the order form is used to send orders and also to learn more about our customers. Your customer contact information may also be used to get in touch with you when necessary. Financial information that is collected is used to bill the user for products and services.
Online Surveys
Our online surveys may ask you for product interest or usage data. We use data collected from these surveys to learn more about you and how we can improve our services and product offerings.
Contests
From time to time, this site features contests that ask you for contact information (like an e-mail address). Your contact information is used to notify you if you have won a prize in the contest.
Opting Out
You can ask us to stop contacting you at any time. Please email info@flukenetworks.com and indicate which communication method i.e. phone, fax, postal or email that you would like to opt-out of.
Access to your information
If you wish to view, correct or change your preferences, please see instructions below for account modification directions. If you do not wish to receive further communications from Fluke Networks or its sales/service channels please send an e-mail to: info@flukenetworks.com or webmaster@flukenetworks.com.
How to update your personal information
- To change address or communication details go to the MyVision registration page;
- To change your email preferences go to the Email Subscriptions Program below;
You may change information at any time and as often as needed. If you check or uncheck any of the communication preferences, this data will be updated within 24 hours of receipt of the information. If you are experiencing problems with our services or have questions about how our services work, contact us using the e-mail addresses at the bottom of this page.
Security and Modification of information
This site has security measures in place to protect the loss, misuse and alteration of the information under our control.
Links and Hyperlinks
This site contains links to other sites; once you leave our site www.flukenetworks.com is not responsible for the privacy practices or the content of these Web sites.
How to Reach Fluke Networks
Refer to the "contact us" or "where to buy" sections of this web site for phone and mailing address information. This site also gives users the option for changing and modifying information previously provided. See how to update your personal information above or send an e-mail to: info@flukenetworks.com
Contacting the Web Site
If you are in any way concerned about providing information to Fluke Networks by one of these methods, contact us by phone or mail. Go to the "contact us" section of this web site for details.
If you have any questions about this privacy statement, the practices of this site, or your dealings with this web site, please contact:
Webmaster
Fluke Networks
PO Box 777
Everett, WA 98203
webmaster@flukenetworks.com