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Telecommunications Providers |
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Overview
Today, it’s more critical than ever for telecommunications service providers to aggressively drive revenue growth through new technology advances. VDSL, IPTV, VOIP and MPLS enable the delivery of new bundled services which helps accelerate revenue growth in the core wire line business, secures the customer base and thwarts competition. Another critical part of transitioning your business to support new services is reducing the operating costs and organizational bandwidth required to support the existing or legacy parts of the business. In many cases, there are tremendous cost saving opportunities around legacy network administrative, support, provisioning, and maintenance operations that can be realized through targeted process improvement initiatives. Driving sustainable savings through process improvement will be another factor in determining a company's successful transition to new services. |
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Carrier Issues in Transitioning to Next Generation Services
With the right approach and the appropriate process improvements, telecommunications carriers can rapidly introduce new technologies, such as ADSL2+ and VDSL, that will help the overcome today’s competitive and financial challenges in the telecom industry.
Managing a More Productive Telecom Workforce
Tracking technician productivity, reducing repeat rates and avoiding double dispatches are all part of a good workforce management plan, which enabled by the right technology, helps minimize expenses while offering new services over an increasingly complex network.
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