Empower frontline technicians with more problem solving capabilities
Following in the tradition of the original LinkRunner, LinkRunner Pro was designed to provide desktop support and network technicians with a simple, dedicated tool for resolving the most common PC user and device connectivity issues.
Because of rapid network evolution, today’s connectivity problems are much more complex than they used to be. Higher bandwidth requirements have expedited Gigabit proliferation. Greater security threats have necessitated tighter control measures like 802.1X. And technologies like VoIP and WLAN have given rise to a greater reliance on PoE for power. LinkRunner Pro recognizes these changes, and empowers technicians to address today’s new challenges.
Expedite trouble ticket resolution with professional link status reports
When no test documentation is available, closing trouble tickets can be a frustrating and time-consuming process. Finger pointing among different groups and redundant testing are just a couple of the wastes that occur. With today’s focus on operational efficiency, IT departments don’t have time for wastes like these. LinkRunner Pro can eliminate finger pointing and reduce redundant testing by generating objective, professional link status reports that can be printed or routed electronically.