Leading Healthcare Provider, Memorial Hermann Health System, Remotely Diagnoses and Troubleshoots Wireless Network Problems With AirMagnet Enterprise
Memorial Hermann Health System is the largest not-for-profit health system in Texas, with 12 hospitals — including one of the nation’s busiest Level 1 trauma centers — and 200 doctors’ offices, clinics, and professional buildings spread across the greater Houston metroplex. Both patient care and record keeping are highly dependent on having reliable and secure wireless network access. With facilities that can be 50-75 miles apart and a team of just 3 engineers, Memorial Hermann Health System needed a solution for remotely diagnosing and troubleshooting wireless network problems that would reduce the need for travel and shorten the time from problem identification to resolution.
Fluke Networks’ AirMagnet Enterprise allowed Memorial Hermann Health System network engineers to reduce their travel time between facilities by 70 percent, and overall troubleshooting time is down by 50 percent. Memorial Hermann Health System now has deeper insight into the devices that are on its wireless network, with proactive alerts for suspect or rogue devices.
Case Study: Nipissing University Ensures Wireless and Smart Device Connectivity and Security for Students and Faculty with Fluke Networks’ AirMagnet Enterprise
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Nipissing University's wireless network spans three campus locations and supports more than 4,500 students and more than 300 faculty and staff. It gives end-users Wi-Fi access to critical applications such as email, Internet and online curriculum materials in the classrooms and residence halls. As wireless expectations have grown and the network has been flooded with new smart devices and other wireless technology, the university's IT department has struggled to keep pace. The team constantly faces challenges around unpredictable access point traffic, rogue devices, interference, competing channel usage, the threat of malicious attacks, and even PCI compliance.
Nipissing University selected Fluke Networks' AirMagnet Enterprise to help manage and optimize wireless network performance and proactively protect against possible security vulnerabilities. The system allows the IT department to monitor performance in real-time to identify possible bottlenecks, ensure smart device connectivity, easily troubleshoot interference issues (including channel usage from other Wi-Fi networks), meet PCI compliance guidelines, quickly track rogue devices, and protect the network against possible attacks or misuse in the future.
BlueSafe Uses Fluke Networks’ AirMagnet Solutions to Help Organizations Throughout France Deploy High-Performance Wireless Networks
BlueSafe is one of the premier Wi-Fi system integrators in France. They help organizations achieve unified mobility by planning, deploying and managing wireless networks that meet business requirements for connectivity, application performance and security. As Wi-Fi networks continue to evolve and expand, and as a new generation of mobile devices hit the workplace, businesses are presented with a variety of new performance and security challenges. BlueSafe is responsible for helping these organizations address those challenges. To do this successfully, the company not only requires a set of solutions for accurately planning and deploying wireless networks, but that also enables the team to quickly troubleshoot, secure and monitor the wireless network.
BlueSafe selected Fluke Networks’ AirMagnet Survey and Planner, AirMagnet WiFi Analyzer, and AirMagnet Enterprise. These solutions give BlueSafe, and their customers, the ability to deploy high-performance wireless networks, and to secure and manage these networks once in service.
Jordan School District, located in West Jordan, Utah, serves more than 50,000 students across 33 elementary schools, nine middle schools, eight high and technical schools and three specialty schools. The district employs more than 4,500 faculty and staff across its 55 locations.
With more than 55 locations, 1,300 access points (APs) and 25,000 networked devices, the district’s wireless network supports more than 50,000 students and faculty and is essential to the day-to-day operations of the district and individual schools.
Major Department Store Chain Uses AirMagnet Enterprise to Find Wi-Fi Threats “Hiding in Plain Sight”
This major department store chain was fearless with its use of wireless for business critical operations like credit card processing and managing inventory at distribution centers. Leadership was confident that their wireless intrusion detection and protection system (WIDS/WIPS) was protecting data shared across the 34 Wi-Fi channels available for use in the U.S., until they realized they lacked visibility into 180 additional unused channels on the network. This meant that unauthorized devices, whether malicious or not, could be hiding, undetected, on these additional channels, and could pose serious security risks to the organization and its customers.
The department store selected Fluke Networks' AirMagnet Enterprise for its unique ability to simultaneously monitor all activity and devices on all 214 Wi-Fi channels. This means that even channels that are not actively being used by the organization (outside of the 34 acceptable channels) can be monitored for rogue activity, and the IT team can be in a position to immediately take action to remove or reassign a device that could pose a threat. The company can also proactively troubleshoot performance problems, guarantee point-of-sale wireless transactions, meet PCI compliance guidelines to protect customers and the brand's equity, and reduce mean time to repair through the AirMagnet Enterprise's remote troubleshooting features.