ClearSight™ Analyzer

Application-centric analysis software that gives quick answers to application performance problems

  • Protocol analysis engine for the Visual TruView™ Network Time Machine and the OptiView XG Network Analysis Tablet
  • Real-time application performance monitoring with alarms for problem identification
  • Time-based application analysis for trace files up to 4 Gigabytes to quickly identify relevant packets for the application-centric view
  • Real-time statistics, bounce charts and reports for flows on single or multiple segments -  to see issues quickly
  • Video and voice call status, QoS analysis and playback
  • User customizable summary report
  • Supports Wireshark® decode engine
 
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Overview

The award-winning ClearSight Analyzer(CSA) offers advanced application-centric monitoring and performance analysis , enabling enterprise Network Administrators and Engineers to maintain, diagnose, and resolve application and network performance issues in multi-protocol network environments. The ClearSight application analyzer supports the most commonly used protocols, and users can import Wireshark decodes to take advantage of protocol decodes contributed from the open-source community – making the ClearSight application analyzer the most versatile protocol analyzer in the market.

"I use Fluke Network's ClearSight Analyzer which helps me monitor and find solutions to applications that run into any issues or problems. This tool is great for troubleshooting day to day problems!"
Catherine N.
Cantrak
Toronto, ON CA

The award-winning ClearSight Analyzer(CSA) offers advanced application-centric monitoring and performance analysis , enabling enterprise Network Administrators and Engineers to maintain, diagnose, and resolve application and network performance issues in multi-protocol network environments. The ClearSight application analyzer supports the most commonly used protocols, and users can import Wireshark decodes to take advantage of protocol decodes contributed from the open-source community – making the ClearSight application analyzer the most versatile protocol analyzer in the market.

 
 
Features
 
 
Models & Accessories
Models
Model Number/Name Description
CSN/CSA-1000ClearSight Analyzer Software
CSN/CSA-1000CDClearSight Analyzer Software on CD
CSN/CSA-1045CSA W/IP Multicast/History Rprt/Packet Gen
CSN/CSA-1045CDCSA W/IP Multicast/History Rprt/Packet Gen on CD
CSN/OPT-3045IP Multicast Visualization, Hist Reporter, and Packet Gen for CSA
 
 
Specifications

System Requirements

ItemMinimum Requirement
ComputerIndustry standard computer system (laptop or desktop), with a CD drive for software installation
ProcessorPentium 4 (or equivalent) running at 1 GHz minimum(2 GHz recommended)
RAM512 MB minimum (1 GB recommended)
2 GB minimum if running Windows Vista or Windows 7 Professional
Hard Disk Space

40 GB hard drive with at least 15 GB of available space

Operating System

Microsoft Windows XP Home Edition with SP3. (Disable the firewall)
Microsoft Windows XP Professional with SP3. (Disable the firewall)
Microsoft Windows 7 Professional (32 and 64 bit)

MonitorVGA color monitor with 1024 x 768 resolution and 16 colors

Network Adapter

Network connection with NDIS-compliant network device driver

 

ClearSight Analyzer directly supports more than 350 protocols and the integration of WireShark decodes, now at version 1.2.4, which increases the total protocol supported to more than 1,000.  Below is just a short list of protocols supported.  The full list can be downloaded here.   

 

Category

Protocols/Codecs Supported

Non-VoIP ApplicationsDNS, HTTP, FTP, TELNET, Citrix, POP3, SMTP, Exchange, ISAKMP, KERBEROS, MS SQL, Oracle, SMB, AIM, BOOTP, Gopher, Media Player, Napster, NETBIOS, NFS, NNTP, QuickTime, RIP, RIPNG, SNMP, TFTP, X Windows, Yahoo Messenger, MSN, Skype
VoIP ProtocolsH.323 (H.225, H.245, RAS), SIP (RFC 3261, T.38 Fax over IP), SCCP (Skinny), MEGACO/ H.248, MGCP
SIGTRANIUA: RFC 3057 ISDN UA, SUA, M2PA, M2TP, M2UA: RFC 3331, SS7 MTP2 UA, M3UA: RFC 3332, SS7 MTP3 UA, MAP, SCTP, ISUP
Media ProtocolRTP, RTCP, RTSP
Audio CodecsG.711 (μ-law and a-law), G.721, G.722, G.723 mono, G.726, G.729, GSM mono, 4-bit mono DVI 8 KHz, 11.025 KHz, 22.05 KHz, MPEG layer (I, II-TS, III, IV), iLBC, AMR (GSM, 3GPP), ASF
Supported Video CodecsH.261, H.263 (mode A and B), JPEG (411, 422, 111), MPEG4, H.264
Mobile ProtocolSupport for 3G-324M and LTE the umbrella protocol for video telephony in 3G/4G mobile networks
EOAM DecodeEthernet OAM frames in both ITU and IEEE format

 

 
 
Documents
Datasheet
Title/DescriptionDownload 
Clearsight Analyzer Gold Benefits Flyers
Clearsight Analyzer Gold Benefits Flyers
Download PDF
(834 KB)
ClearSight Analyzer Data Sheet
ClearSight Analyzer Data Sheet
Download PDF
(3.05 MB)
 
Catalog
Title/DescriptionDownload 
Fluke Networks' Solution Catalog
64 page guide to selection and ordering Fluke Networks' Solutions and Products
Download PDF
(6.39 MB)
 
Application Note
Title/DescriptionDownload 
OneTouch™ AT / ClearSight™ Troubleshooting and Analysis Kit
OneTouch™ AT / ClearSight™ Troubleshooting and Analysis Kit
Download PDF
Using ClearSight Analyzer to troubleshoot the top 5 VoIP problems and troubleshoot streaming video
Using ClearSight Analyzer to troubleshoot the top 5 VoIP problems and troubleshoot streaming video
Download PDF
(3.11 MB)
How to Merge Trace Files With ClearSight Analyzer
How to Merge Trace Files With ClearSight Analyzer
Download PDF
(1.02 MB)
Troubleshooting with the power of Multi-Segment Analysis
Troubleshooting with the power of Multi-Segment Analysis
Download PDF
(2.78 MB)
Troubleshooting with the Power of Multi-Tier Analysis
Troubleshooting with the Power of Multi-Tier Analysis
Download PDF
(921 KB)
Using the Packet Generator to perform VoIP Pre-deployment Testing Application Note
Using the Packet Generator to perform VoIP Pre-deployment Testing Application Note
Download PDF
(1.33 MB)
Troubleshooting VoIP Problems with the Power of Multi-Tier and Multi-Segment Analysis
Troubleshooting VoIP Problems with the Power of Multi-Tier and Multi-Segment Analysis
Download PDF
(1.95 MB)
SIP Interoperability Troubleshooting Application Note
SIP Interoperability Troubleshooting Application Note
Download PDF
(1.23 MB)
 
White Paper
Title/DescriptionDownload 
Guide To Deploying And Troubleshooting Video In The Enterprise
Guide To Deploying And Troubleshooting Video In The Enterprise
Download PDF
(1.85 MB)
Testing DNS Servers Using ClearSight Packet Generator
Testing DNS Servers Using ClearSight Packet Generator
Download PDF
(832 KB)
Application Centric Analysis White Paper
Application-Centric Analysis Helps Maximize the Value of Wireshark
Download PDF
(3.99 MB)
Miercom Lab Test Report for ClearSight Analyzer
Miercom Lab Test Report for ClearSight Analyzer
Download PDF
(363 KB)
 
 
Case Studies
China Telecom

China Telecom’s Operation & Maintenance center had problem isolating the root cause of poor video and voice quality that occured during deployment of video conference service for a key customer. ClearSight Analyzer’s ability to capture and analyze video and voice quality, provided the visibility needed to quickly isolate the problem to customer side network problem.

Read full story...

 
 
Japan Atomic Energy Research Institute

As Japan's leading research institution, JAERI was involved in establishing technologies for atomic energy and in the overall advancement of science and technology. Its research involved study of radiation, and leading-edge basic research where massive amount of data was generated and distributed to various R&D centers across the country.

The ClearSight Analyzer is used in the backbone network that forms the core of the JAERI network.  The benefits of installing the ClearSight Analyzer were not just limited to the core network but extended to enable network management to concentrate on ensuring the stable operation of all of JAERI's networks.

 

Read full story ...

 
 
Leopalace 21

As growth in Leopalace 21's business increases the number of offices and employees, the Japanese company's IT department needs to minimize system shutdowns due to servers or network faults. Needing a tool that is easy to use and provide clear visualization of traffic issues, the company chose the ClearSight Analyzer for the job.

In addition to reducing the time to recover from system faults, the company was able to improve security by integrating processes ranging from network monitoring to analysis.

We talk to Shigeru Kanasugi, deputy manager of the IT department, and section manager Tomohisa Isokawa about why they introduced the analyzer and how it is used in practice.

Read full story ...

 
 
 
 
Gold Product Support

Fluke Networks' Gold Support Program for ClearSight Analyzer (CSA) ensures that you can maximize CSA to fully leverage your protocol analysis.

Gold Support is the only way to make the most of your purchase with the latest software releases and access to our comprehensive support resources.

What do you get with Gold Support for ClearSight Analyzer?


Software upgrades - Your ClearSight Analyzer software will never be out of date. You'll receive all software upgrades released during the term of your support contract - the only way to receive them and keep CSA updated. 

 

Recent Key Releases

v7.0

v7.0.9

v7.2

Release date

4/2009

6/2010

4/2011

Jumbo Frames Support

x

  
Sort connection by start time in flow view

x

  
Launching external decode engine

x

  
T.6 decode and 3G-324M playback & decode

x

  
Windows 7 (32 bits) x 
LTE Protocol Decode x 
Intelligent Protocol Forcing 

x

 
Go to Trigger Frame 

x

 
Trace file split tool

 

x

 
Nano second PCAP file 

x

 
Windows 7 (64 bits)   x
Traffic statistic for trace files larger than file size threshold of CSA   x
- SIP, H.323, RTP quality and call analysis   x
- HTTP client/server traffic statistic analysis   x
- List conversation matrix, top host by time range   x 
- Trend level 2/3 traffic statistics   x 
Update Wireshark Engine Version x xx

Access to live 24 x 7 technical support - Gold Support includes direct, immediate telephone access to our world-class Technical Assistance Center (TAC), access only available to Gold Members.  Our centers in Seattle, WA and Eindhoven, NL employ a full staff of highly trained technical experts that are on call, including weekends and through the night when most network changes are implemented, to answer complex troubleshooting questions interpret results and help you get the most out of ClearSight Analyzer.

Access to our Knowledge Base - You’ll have an open door to valuable information we’ve gathered from helping customers over the years, content only available to Gold Support Program members.  It also includes helpful technical articles written by our experts.

Member Only promotions - Your membership qualifies you for “Members Only” promotions and programs. This includes product discounts, access to reconditioned equipment at special prices and other special values.

As a Fluke Networks' Gold Support Member you will receive access to all of these critical support resources and ensure that you are getting the most out of ClearSight Analyzer.