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In addition to enhanced technical support and service benefits you get with your Gold Support Membership includes free software and firmware upgrades, special members-only promotions, and priority access to the latest product news from Fluke Networks. This newsletter will help keep you up-to-date on the entitlements available to you.
 IT NETWORKING   

New Software Updates
Gold_Underline

Exclusively for Gold Members - OptiView XG v8.0 Software Upgrade 

Fluke Networks' OptiView XG Network Analysis Tablet.  Software version 8.0 gives you many new enhancements and capabilities. Complete details can be found within this v8.0 release datasheet:

»Download - OptiView XG Network Analysis Tablet v8.0 software 
»
Download - OptiView XG Remote User Interface v8.0 software 

For release notes and instructions on software installation, please see this knowledgebase article.

In addition, if your OptiView XG is equipped with AirMagnet mobile analysis software, the following version updates are available via your My AirMagnet account:

  • AirMagnet WiFi Analyzer version 9.5 (in OptiView XG PRO and EXPT models, or standalone as OPVXG-WFA)
    • Multimedia testing capability, web portal authentication tests, concurrent tests to multiple destinations, new UI layout, WPA/WPA2-PSK decryption
  • AirMagnet SurveyPro version 8.2 (OPVXG-WSP)
    • New vendor antenna patterns, ability to calibrate raw data


New - AirCheck WiFi Tester Firmware and Software upgrades for Gold Members

AirCheck v2.0 firmware upgrade includes multiple new features including:

  • AutoTest
  • Enhanced client analysis
  • On-board configuration
  • Enhanced Menu support
  • 802.1x and WEP support plus many more.

Use AirCheck Manager software to transfer this file to AirCheck. After transferring the file, disconnect AirCheck's USB cable. AirCheck's screen will be blank and it will start playing the first of three tunes. It will take approximately 3 minutes for the update to complete. You will know it is finished when AirCheck's main screen appears.

AirCheck Manager v2.0 software is also new for Gold members.  AirCheck Manager software is companion software for the AirCheck Wi-Fi tester and is included with all AirCheck models. Provides the ability to manage AirCheck profiles and manage sessions recorded with AirCheck.

»Download - AirCheck v2.0 Firmware Upgrade
»
Download - AirCheck Manager v2.0 Software

Gold Member Discount/Promotions Gold_UnderlineFn-OptiViewXG_17a_ko

Trade-up to the new OptiView XG Network
A
nalysis Tablet

OptiView XG is the first dedicated tablet with automated network and application analysis – the fastest way to root causes.

As a Gold current member you will receive a 25% discount to help you upgrade to the new OptiView XG.  In addition, your remaining OptiView Series III Gold coverage will be transferred to your new OptiView XG.

  OptiView Classic
OptiView Series II
OptiView Series III
Gold Member Discount
Contact Sales Representative
Contact Sales Representative
25%

Top 10 Reasons to Trade Up

  1. Innovative tablet design with powerful dedicated hardware
  2. Intuitive user interface with customizable dashboards
  3. 10 Gbps "On-The-Wire" analysis with up to 10 Gbps line-rate capture
  4. Application Infrastructure and Path Analysis
  5. Granular Data for Proactive Analysis
  6. Guided Problem Solving
  7. Performance Health Checks
  8. Virtualization Health
  9. Real-Time NetFlow
  10. Enhanced Wireless Capabilities

XG raises the bar for analyzing and troubleshooting performance problems with the ease of use network engineers require; quick problem resolution end users want; and new technologies your organization needs to thrive in a connected world.

»Learn more about OptiView XG

Gold Training Resources
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Live Training

In-depth Online Training Videos are available for the OptiView XG, OptiView Series III and EtherScope. 

 » Find a location near you


On-line Training

In-depth Online Training Videos are available for the OptiView XG, OptiView Series III and EtherScope.  Learn how to troubleshoot many of the daily problems encountered on your network and utilize your instrument to its fullest.

»OptiView XG Network Analysis Tablet training videos

»
OptiView Portable Network Analyzer training videos

» EtherScope Network Assistant training videos

 DATACOM CABLING   

Gold Member Discounts/Promotions
Gold_Underline

New OptiFiber® Pro OTDR—the first data center fiber troubleshooting and certification tool.

OptiFiber™ Pro OTDR, the first handheld OTDR (optical time-domain reflectometer) built from the ground up for enterprise fiber testing. Performance breakthroughs of the OptiFiber Pro OTDR allow users to reduce costs associated with premise fiber testing, while enhancing productivity and improving network reliability.

Purchase Gold Support with your OptiFiber Pro OTDR via one of the bundles below and save 20%!

The key benefits of OptiFiber Pro Gold Support are:

  • Annual calibration and factory refresh
  • Loaner units from Fluke Networks during repair and calibration
  • Accessory replacement
  • Unlimited, no-hassle repair service
  • 24x7 Technical support, with priority Gold Access numbers
  • Unrestricted access to our extensive Knowledge Base and On-line Training
  • "Members Only" discounts and promotions

Mainframe +1-Year of Gold Support models

OFP-100-QI/GLD - Mainframe, quad module, fiber inspector and 1-Year of Gold
OFP-100-MI/GLD - Mainframe, mm module, fiber inspector and 1-Year of Gold
OFP-100-SI/GLD - Mainframe, sm module, fiber inspector and 1-Year of Gold
OFP-100-Q/GLD - Mainframe, quad module and 1-Year of Gold
OFP-100-M/GLD - Mainframe, mm module, and 1-Year of Gold
OFP-100-S/GLD - Mainframe, sm module, and 1-Year of Gold


Did you know that factory refresh is included with annual calibration/performance cerification for Gold Members 

Did you know that your free annual Gold calibration comes with a total kit factory refresh?  This is a valuable service to make sure your entire product/kit is maintained to the highest standards.  Any of the product accessories that you send in with your unit will be inspected, replaced if defective, then cleaned and performance verified. So, don't forget to send in those accessories to take full advantage of your Gold benefits!


New Software Updates
Gold_Underline

LinkWare v7.1 is available and includes the following new features: 

  • A full version of LinkWare Stats
  • Verification of the calibration date of your DTX-1800 CableAnalyzer™, OptiFiber®, or OptiFiber® Pro
  • Ability to re-certify DTX fiber loss results
  • New view with multiple project tabs
  • Reports fiber headroom for sorting on actual loss or margin
  • Increases the speed for loading and editing larger jobs, >10,000 records
  • Presents a new OTDR test result format
  • Presents a new zoom-in feature on graphs
  • Renames End 1 and End 2 on your OTDR reports
  • Displays screen captures as .bmp, .gif, .jpg or .png format

»Download - LinkWare v7.1 

Online Training Resources
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In-depth Online Training Videos are now available for the DTX CableAnalyzer helping you with your most common copper and fiber testing issues.

»DTX CableAnalyzer training videos

»OptiFiber Pro OTDR training videos

Go back to IT Networking   
 
 

 

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Are you taking advantage of your online Gold Support entitlements?

  • Software and firmware downloads
  • Member-only online training
  • Member-only technical support/service numbers
  • Knowledge Base articles
  • Support incident records
  • Members-only promotions

How to access your online Gold Support account and entitlements:

  • Create or log-in to your Fluke Networks My Account
  • Associate your Gold Membership number to your My Account (first time only)
  • My Account will populate with your applicable entitlements

 Log-In

Subscription information:
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Copyright 2011 Fluke Corporation. All rights reserved. Write us: Fluke Networks 6920 Seaway Blvd. Everett, WA 98203. Contact Fluke Networks: Phone 800-283-5853 (US/Canada) or 425-446-4519 (Other locations). Email: info@flukenetworks.com.