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Joint-stock company “Nursat” is the leading telecom operator in Kazakhstan. NURSAT’s own satellite network covers more than 80 cities and towns in Kazakhstan. The NURSAT network is built on satellite communication channels working via NSS 703 and NSS 6 satellites. In addition to its satellite channels, NURSAT runs a fiber-optic and copper cable infrastructure to ensure additional reliability and provide non-disruptive services. The network unites telecommunication nodes in Kazakhstan and a teleport in Moscow. The control center in Almaty ensures 24/7 online monitoring and network management. Extensive usage of wireless solutions allows NURSAT to provide up to date communication services quickly and efficiently. The system is ideal for providing telephone communication services, Internet access and data transmission services to new apartment blocks and housing developments, remote offices and industrial sites when it would otherwise be impossible to use traditional cable infrastructure. Based on cutting-edge technology, NURSAT provides its customers with efficient and lowcost solutions for all their telecommunications needs’. NURSAT’s Technical Support specialists often encounter problems in their daily work with their company’s own network as well as with their customers’ hardware when establishing the last mile connection to the ISP network. For fast and proactive resolution of occurring and potential failures, the company looked for a system that could help cope with the above problems.
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